1. Information We Collect
We may collect information such as:
- Full Name
- Mobile Number
- Email Address
- Address
- Date of Birth, where applicable
- Employment and income-related information, where required
- Information submitted through enquiry or application forms
- Financial information and supporting documents voluntarily provided for our services
- Device, browser, IP address, and website usage information
We collect information necessary to provide and improve our services.
2. How We Use Your Information
Your information may be used to:
- Respond to your enquiries
- Process your service requests or applications
- Contact you regarding requested financial services
- Verify information and documents, where required
- Provide customer support
- Improve our website and services
- Send important service-related updates
- Communicate relevant offers, subject to applicable consent and legal requirements
- Prevent fraud and unauthorized activity
- Meet applicable legal and regulatory obligations
3. How We Share Information
We may share necessary information with authorized and trusted third parties where required to provide our services, including:
- Financial institutions and lending partners
- Verification and processing service providers
- Technology and platform service providers
- Professional service providers
- Government or regulatory authorities, when required by applicable law
We do not sell your personal information to third parties.
4. Financial Information & Security
We take reasonable administrative, technical, and organizational measures to protect the information you provide.
Please note:
- Never share your OTP, PIN, password, or other security credentials with anyone.
- Submit information only through authorized Finolense channels.
- Be cautious of fraudulent calls, messages, or websites claiming to represent Finolense.
While we take reasonable steps to protect your information, no internet-based system can guarantee absolute security.
5. Cookies
Finolense.com may use cookies and similar technologies to improve your experience.
Cookies may help us:
- Understand how visitors use our website
- Improve website performance
- Remember user preferences
- Enhance our services
- Analyze website traffic and usage
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Complete requested transactions or services
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain appropriate business and security records
Where appropriate, information may be securely deleted or anonymized.
7. Third-Party Links
Our website may contain links to third-party websites or services.
Finolense Capital is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policy of any third-party website before providing personal information.
8. Your Choices
Subject to applicable laws, you may be able to request:
- Access to certain personal information
- Correction of inaccurate information
- Updates to your contact details
- Withdrawal of consent for certain communications
- Opting out of promotional communications
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.
Any changes will be posted on this page with an updated Last Updated date.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy or the handling of your information, please contact us through our official website.
Finolense Capital
Website: Finolense.com
We are committed to handling your information with care and transparency.